Can I request a customized consultation?
Yes. We can customize products according to your requirements. Please let us know your specific needs, such as fire ratings and applicable local standards.
What is the lead time for orders?
Standard products take about 2–3 working days. Customized products take about 5–7 working days after sample approval. Actual lead time depends on order quantity and specifications.
Do you offer free samples?
Yes. Standard samples are free of charge. You only need to cover the express or shipping cost.
What is the warranty period?
We offer a 1-year warranty based on non-human damage.
What is your annual production capacity?
Our annual capacity includes approximately 50,000 tons of glass wool, 500,000 CBM of rubber & plastic insulation, and 50,000 tons of rock wool.
Do your products have certifications?
Yes. ISO, CE, SGS, and other third-party test reports are available depending on the product type.