❓ Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer with specialized production bases focusing on high-quality wall tiles and porcelain products.
Why should we choose your tiles over others?
We offer many years of export experience, unbeatable price-to-quality ratios, superior customer service, and extremely durable packaging using strong carton boxes and plywood pallets.
What is the typical lead time for orders?
For our regular stock products, we can arrange shipment immediately. For custom orders, the general delivery time is approximately 15 to 20 days.
What are your standard payment terms?
Our standard payment term is by T/T, requiring a 30% deposit upfront and the remaining 70% balance before delivery.
What is the Minimum Order Quantity (MOQ)?
Our MOQ is typically one container, which allows for a mixing order of different designs and sizes.
What characterizes your "Flexible Stone" series?
It is made from a blend of clay and stone powder, offering a flexible, thin (2.5-3.5mm), and durable alternative to traditional heavy stone, suitable for high-end villas and commercial projects.